13 hours
2017-12-112018-01-10

QA Auditor

Performant Financial
Lathrop, CA
  • Job Code
    2017-10-2-018
Performant Financial Corporation

Performant Corporation is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).

QA Auditor
Job Code:2017-10-2-018
Location:Lathrop, CA
Status:Regular Full Time
  
Responsibilities:
The QA Auditor completes audits of Performant Recovery’s processes to ensure compliance with Performant’s Audit and Self-Assessment Procedures.

Essential Duties
• Phone Auditing Department and Verbal Dispute Resolution.
• Credit Reporting.
• Time Zone Compliance.
• Written Complaint Compliance.
• ECOA and Settlements and Compromises.
• Payment Processing and Payment Arrangements.
• Letter Generation processes.
• Administrative Resolution procedures.
• HIPAA procedures.
• Perform other incidental and related duties as required and assigned.

Required Skills and Knowledge:
• Must possess excellent written and verbal communication skills required to communicate with external parties.
• Demonstrate ability to be detail-oriented as it relates to reviewing/researching and determining appropriate conclusions.
• Must demonstrate sound judgment and decision making.
• Ability to pass background checks for federal agencies.
• Detailed knowledge of the collection process and the laws that regulate our industry.
• Ability to manage multiple priorities and follow up on work in various stages of completion.
• Knowledge of Microsoft Word, Excel. Crystal Reports and Access Database.

Physical Requirements
• Sit/stand/walk 8-10 hours/day.
• Lift/carry/push/pull under and over 10 lbs occasionally.
• Keying frequency, handling, reaching, fine manipulation.

Education and Experience:
• Experience with Promise Land and LCS.
• High School Diploma or equivalent.
• College Education preferred, or equivalent minimum 2 years work experience

Other Requirements:

* Must submit to and pass background check and drug screen.

* Must not have any Federal or State liens resulting from County, State or Federal tax issues.

* Must not have any current defaulted student loans.

* Must be able to pass a criminal background check (must not have any felony convictionsor specific misdemeanors).

* Performantis a government contractor (certain client assignments for this position may require additional background and/or clearances).


  

Categories

  • Financial Services

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QA Auditor

Performant Financial
Lathrop, CA

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QA Auditor

Performant Financial
Lathrop, CA

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