17 days old

Accenture Interactive - Clearhead, UX Researcher, Austin, Texas

Austin, TX 78769
UX Researcher
Organization: Accenture Interactive-Clearhead
Location: Austin, Texas
Travel: As needed but minimal
Accenture Digital
The digital revolution is changing everything, transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of digital, youll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on.
Accenture Interactive
Accenture Digital is powered by three practices Interactive, Mobility and Analytics. Accenture Interactive helps the worlds leading brands delight their customers and deliver superior business performance and customer experiences. As part of Accenture Interactive Delivery, youll balance art and science to create award-winning digital experiences for todays connected consumers through integrated and dynamic solutions that incorporate strategy, marketing, creative and technology.
About Clearhead
We help daring brands optimize their business outcomes through continuous testing & personalization. Every idea, every product, every experience -- driven by data. Imagine that. Thats Clearhead.
Headquartered in Austin, TX, Clearhead was founded in 2012 by former ecommerce executives obsessed with the intersection of design, analytics and product innovation and joined Accenture Interactive in 2017. Today, we provide user experience design, product development, analytics and strategic consulting solutions grounded in pioneering testing and personalization expertise.
Names one of the "Best Places to Work" in the city for 2016 & 2017, we got here by inviting the smartest and most creative people to join our team. We employ a thoughtful process with decades of operational experience in digital business and analytics to help our clients make data informed decisions on how to accelerate their digital businesses. With an emphasis on simplicity of process, elegance of information design, and application of lean startup principles, we teach the largest brands worldwide how to be innovative and data driven at the same time.
Job description
Research is baked into everything we do at Clearhead and is at the core of what we deliver to our clients every day. From our early days pitching optimization programs that relied on A/B testing or deep-diving into customer data, research is the foundation on top of which Clearhead was built.
Research is a core tenant on the Customer Insights team where our mission is to deliver robust, actionable insights to our clients at every stage of the product development lifecycle. As a researcher, you work with a variety of clients and with a cross-functional team at Clearhead that consists of Optimization Directors, Project Managers, Designers, Analysts, and Engineers. You have a strategic seat at the table, conduct multi-method research, and deliver world-class insights to Fortune 500 companies every day.
Your research is focused on digital experiences, and youre embedded in the client relationship, helping drive research-lead product and experience decisions.
The end goal for this role is to provide Accenture Interactive-Clearheads awesome Fortune 500 Clients with real data and actionable insights, so that they may make revenue impacting decisions based on the validated learnings derived from your work.
Deliver for our clients:
Conduct practical, informative and lean research, from formative to evaluative and everywhere in between
Exhibit experience through the research lifecycle, from research design, selecting appropriate methodology, to analysis across the spectrum of methods and research problems.
Turn vague and complex research requests into clear research plans.
Inform and participate in product roadmap decisions for client engagements, working both at a strategic and tactical level
Participate in setting the research agenda with key partners.
Share findings with the cross-functional Clearhead team and with client stakeholders, creating more informed and empathetic environments for experience optimization.
Confidently presents research and findings.
Be an expert and adaptable communicator, perceptive about the audience for research and knowledgeable about how to tailor communication to the audience. As comfortable and effective sharing findings quickly in a stand-up as in a rich presentation to a large audience.
Manage strong relationships across the organization. Become the go-to for all things research.
Occasional travel to client locations expected 3-4 times per year
Build and evangelize the research capability:
Provide innovative and empirically-grounded research team suggestions that mesh well with team and product goals.
Be an internal resource to help other researchers troubleshoot, decide on research methods, and be an internal advocate for research.
Participate in outreach to the company about methods and research, and to the larger community through Clearheads blog.
Be comfortable scoping new research proposals.
Build strengths, mentorship, teaching, helping to grow and magnify the efforts of others.
Share knowledge within the research team.
Contribute significantly to team initiatives


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Accenture Interactive - Clearhead, UX Researcher, Austin, Texas

Austin, TX 78769

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Austin, TX

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