1+ months

BPO Account Lead

Los Angeles, CA 90006


Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com (https://blog.accenture.com/nacandidatemarketing/2021/03/24/updated-accenture-boilerplate-new-of-employees/www.accenture.com) .






In todays business environment, growth isnt just about building valueit's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating modelone that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clientsby harnessing talent, data and intelligence to revolutionize their operating models.






Operations is one of four services that make up one Accenture the others are Strategy and Consulting, Interactive and Technology.






Job Responsibilities

+ Owning the client relationship for Operations driving strategic, financial, and operational decisions

+ Understanding the clients context within the industry and competitive position

+ Understanding the clients business priorities and bring Accenture assets and expertise to the client aligned with these priorities

+ Defining a strategic roadmap consistent with account plan that describes the incremental value that will be brought to the account, including the innovation agenda leveraging the internal team as needed

+ Ensuring differentiated outcomes are delivered to the client, in alignment with expectations, solution and contract

+ Integrate with Accenture service lines, including the Delivery Network, in support of the overall account

+ Ensuring the right talent exists on the account to deliver to client expectations within budget and creating the infrastructure to enable talent rotation and development to support the evolution of client needs and Accenture operations strategy






Basic Qualifications

+ Bachelors Degree

+ Minimum of 5 years of account management experience with overall financial responsibility

+ Minimum of 3 years of operations and/or consulting experience

+ Minimum of 3 years of sales experience

+ Minimum of 5 years of team leadership experience








Professional Skill Requirements

+ Experience in the full suite of F&A processes such as record to report, order to cash and/or FP&A, Human Resources, Supply Chain and/or ICS.

+ Proven ability to build, manage and foster a team-oriented environment

+ Proven ability to work creatively and analytically in a problem-solving environment

+ Excellent communication written and verbal and interpersonal skills

+ Excellent leadership and management skills








Pursuant to theColorado Equal Pay Transparency Act, if you are located in Colorado, the expected salary range for this role is


$125,000-$207,399 and information on benefits offered is here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits) If you are not located in Colorado, the salary range may be different.















COVID-19 update:



The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.



Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.



What We Believe



We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.



Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)



Equal Employment Opportunity Statement



Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.



All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



Accenture is committed to providing veteran employment opportunities to our service men and women.



For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .



Requesting An Accommodation



Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.



If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.



Other Employment Statements



Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.



Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.



Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.



The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


Categories

Posted: 2022-02-11 Expires: 2022-06-05

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BPO Account Lead

Accenture
Los Angeles, CA 90006

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