1+ months

Business Excellence Specialist - Knoxville

Knoxville, TN 37921

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

Accenture people build careers in four different areas of our business: Consulting, Technology, Outsourcing and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.Operations professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process outsourcing services, including finance and accounting, procurement and human resources. Depending on the role, Outsourcing professionals may be based at a clients office or in one of Accentures 50 delivery centers around the world.

The Business Excellence Specialist will work within Accenture as the Operations Business Excellence Lead that supports efforts to improve organizational effectiveness. They work with an extended team to provide process, tools, methods, operational excellence practices and training across the organization to deliver on the Journey to Intelligent Operations. The Business Excellence Specialist is responsible for verifying that work is consistently and effectively performed and create deliverables according to established core procedures, processes, and methodologies around our Journey. They will work closely with Global Operations and BE, as well as, local Delivery Leads to provide transformation roadmap measurements, plans, actions and team management. Work will be performed in the Accenture Delivery Center in Knoxville, TN, as well as in Knoxville-based client sites.

Key Responsibilities:
Lead the Journey to Intelligent Operations Including development of the Transformation Roadmap with Delivery to Client
Assessing and routinely monitoring the performance and actions to the roadmap with regional and global Ops Business Excellence leadership
Drives quality improvements across projects and processes
Develops and supports advanced analytics
Designs and oversees data collection plans
Independently supports DMAIC and DFSS
Develops other members of Operational Excellence team
Instructs and educates delivery leads and account management personnel
Helps design training curriculums

Basic Qualifications:
Minimum of 3 years of project management experience
Minimum of 2 years of experience with Six Sigma and / or Lean
Minimum of 1 year of client-facing experience

Preferred Qualifications:
Bachelors degree in Business, Economics, or related field
Lean Six Sigma Green Belt Certification

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.


Posted: 2019-12-23 Expires: 2020-02-05

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Business Excellence Specialist - Knoxville

Knoxville, TN 37921

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