1+ months

Business Operations Specialist / Corporate Hospitality and Administrative Specialist

St Petersburg, FL 33701


Organization: Corporate Functions/Workplace


Location: Tampa Bay, FL




Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.




People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.




Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accentures workplace as a robust business function leveraging Accentures business and technology strategies.




Job Description




The Tampa Bay office is a place where clients co-create, collaborate, and learn with our Accenture teams. We are seeking a strategic problem-solver with amazing leadership and project management skills to lead a team and office. This role will be responsible for ensuring the office and teams run smoothly by client experience procedures, from coordinating incoming requests to budgeting, financials, reporting, and coordination with other locations.




The Business Operations Specialist / Corporate Hospitality and Administrative Specialist is accountable for the delivery of a suite of Workplace Solutions services, while supporting the strategy of the business. These services include office operations, customer service activities such as client welcome experience, catering, meeting and events production, audio-visual support. This role manages the related people teams and operating budgets as well as vendors and other business partner relationships. The Specialist ensures high service delivery that aligns with and responds to the North America Workplace leadership strategic direction and vision, and that it meets or exceeds appropriate customer service level requirements.




Role Requirements:

+ Onsite CF Roles - This role will require you to work in the office






Basic Qualifications:

+ Associate Degree

+ Minimum of 5 years of customer service experience

+ Minimum 5 years of experience supervising/managing teams in a hospitality and/or customer service delivery role






Preferred Qualifications:

+ College degree in Business or Hospitality

+ 7+ years of hospitality /customer service experience

+ Knowledge of MS Office

+ Comfortable with office technology to include audio visual






Professional Skills:

+ Passionate about hospitality /customer service

+ High level of professionalism, positive attitude, and professional appearance

+ Strong critical thinking and problem-solving skills

+ Proactive thinker/action taker with sense of urgency.

+ Proven ability to work independently and as a team member

+ Excellent interpersonal skills

+ Strong communication skills (written and oral)

+ Strong organizational, multi-tasking, and time-management skills

+ Highly responsive, flexible and adaptable

+ Forward thinking, responsive, flexible, adaptable. Embraces & thrives in change

+ Safety & Security experience

+ Seeks out challenges and opportunities to grow

+ Passionate about learning

+ Good aptitude for technology and learning new technology

+ Demonstrated leadership in professional setting; either military or civilian

+ Demonstrated teamwork and collaboration in a professional setting; either military or civilian






As required by Colorado law under the Equal Pay for Equal Work Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $56,484 - $129,800 and information on benefits offered is here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits)





COVID-19 update:



The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.



Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.



What We Believe



We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.



Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)



Equal Employment Opportunity Statement



Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.



All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



Accenture is committed to providing veteran employment opportunities to our service men and women.



For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .



Requesting An Accommodation



Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.



If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.



Other Employment Statements



Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.



Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.



Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.



The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


Categories

Posted: 2022-04-25 Expires: 2022-07-24

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Business Operations Specialist / Corporate Hospitality and Administrative Specialist

Accenture
St Petersburg, FL 33701

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