8 days old

Collections Support Associate

Seattle, WA 98194
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.



People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.






Job Description




The Collections Support Associate is responsible for meeting monthly business to business collection targets set by the client using written and verbal collections processes while protecting the clients relationship with the customer. This position interacts with senior managers, credit managers, account payable departments as well as other employees of various organizations.



Key Responsibilities:



+ Meets monthly collection targets


+ Directs cash application through remittance advice and statements as required


+ Escalates issues in accordance with escalation policy


+ Assists in the preparation of management reports in line with clients and Accentures requirements


+ Attends client meetings to discuss debtor performance and address issues as required


+ Improves service deliverables to the client with innovative ideas


Job Requirement: US Citizenship




Basic Qualifications




+ Minimum of 2 years of experience in a customer service role


+ Minimum of 6 months of collections or accounts receivable experience





Preferred Qualifications




+ Bachelors degree


+ Experience in billing and collections preferably in a B2B environment


+ Working knowledge of banking procedures and payment application


+ Experience in MS Outlook and Excel including experience with pivot tables





Professional Skill Requirements




+ Eagerness to contribute in a team-oriented environment


+ Ability to work creatively and analytically in a problem-solving environment


+ Desire to work in an information systems environment


+ Good communication (written and oral) and interpersonal skills





Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.




Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.




Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.




Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.




Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.




Accenture is committed to providing veteran employment opportunities to our service men and women.




Categories

Posted: 2019-11-04 Expires: 2019-12-04

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Collections Support Associate

Accenture
Seattle, WA 98194

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