1+ months

Customer Sales & Service: Banking Transformation - Consultant to Manager

Hartford, CT 06132

We Are:

Accenture Strategy & Consulting. Through deep industry expertise, analytics, and insights we empower clients to survive and thrive in the new, the now, and the unknown. To stay agile in a world dominated by change, the C-suite must keep the core business running while simultaneously identifying and investing in the new. Accenture Strategy & Consulting enables leaders to act quickly and confidently as they pivot to the future. Known for our ability to execute at speed, we help clients determine clear, actionable paths to competitive agility by bringing them innovative thinking on business and technology.

As part of the Customer, Sales & Service practice, we develop strategies and deliver solutions across the front-office to help strengthen long-term customer relationships. We help our clients reimagine the front-office as a business of experience, helping transform the sales, marketing, commerce, and service experience as the customer connection shifts to digital.

You Are:

+ Are passionate about helping clients solve complex challenges and supporting them through critical transformations.

+ Can design and implement sales and service experiences, capabilities, and architecture required to bring customer strategies to life.

+ Understand the ins and outs of the Banking industry with a focus on front-line sales and service organizations and drive to apply your knowledge helping clients optimize and transform their sales and service solutions.

+ Relevant experience with large scale transformations and business engagement/client facing skills, in addition to proven track record of successful delivery and experience managing junior resources.

+ Ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities.

+ Working in an agile, fast-paced environment energizes you, and youre at your best when contributing to a team.

The Work:

+ Design and implement business solutions that drive industry-specific, functional, and digital operating model transformation, focusing on tasks relating to people, process and technology.

+ Ability to deliver and manage dynamic management consulting projects with heavy client engagement

+ Synthesize overall business and technical needs by analyzing a wide variety of solutions and selecting the most relevant tools/techniques to meet specific client requirements.

+ Deliver Banking engagements, including managing specific project workstreams (scope and schedule) and junior team members, as well as client requests and deliverables.

+ Partner with our clients to help them design and implement innovative solutions to outperform the competition.

+ Ability to understand client needs, develop tailored solutions, and deliver high impact transformation initiatives

+ Help develop of our next generation Banking offerings for Customer, Sales & Service.

+ Travel: For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

Heres What You Need:

+ 3-5+ years relevant experience managing or creating project deliverables in a consulting environment, with broad experience in management or technology consulting delivering sales, service, and digital transformations

+ 2-3+ years leading transformations in the Banking industry from initiation through successful delivery.

+ Experienced delivering a wide range of Banking solutions; deep understanding of the industry and its challenges and opportunities.

+ Strong client management and relationship development skills.

+ Excellent communication (written and oral) and interpersonal skills.

+ Good organizational, multi-tasking, and time-management skills.

+ Bachelor's degree

Our Commitment to You:

Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement. Youll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects. Opportunities to learn daily through training, assignments, and collaborating with experts across the company. Access to leading-edge technology.

Along with a competitive salary, Accenture offers a comprehensive package including generous paid time off, an employee healthcare plan and a competitive 401K program. Learn more about our extensive rewards and benefits: Your Future Rewards & Benefits (https://www.accenture.com/us-en/careers/your-future-rewards-benefits?src=PSEARCH)

As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $90,288 - $167,600 and information on benefits offered is here.

COVID-19 update:

The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.

Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


Posted: 2022-06-10 Expires: 2022-09-11

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Customer Sales & Service: Banking Transformation - Consultant to Manager

Hartford, CT 06132

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