1+ months

DRO Content Review New Associate - Bilingual German

Austin, TX 78703
Accenture Flex offers you the flexibility of fixed duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNEs 100 Best Companies to Work For and Diversity Incs Top 50 Companies for Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accentures clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address todays biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources.

Job Description
Ensuring and securing our clients platform against fraudulent activity is at the core of our teams goals. Our mission is to make our clients platform a safe place to transact online. As a Risk Agent, you will assist achieving team goals by ensuring security of our clients platform and identifying and eliminating fraud. You will have responsibility for achieving your own daily processing targets. You will also be responsible for engaging with the team to promote high performance culture and great place to work.
As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society

This is not a virtual/remote role; the work is based at the client premises in the area of Austin, TX depending on team supported. This role requires a distinct level of professionalism. Relocation assistance is not provided.
Duties and Responsibilities
Review ad content and classify according to policy with accuracy while managing time effectively
The work requires Ad Review resources to perform basic workflow activities related to Ads Review work (review non-objectionable content, create tasks, follow-up on open tickets, etc)
Provide feedback on ads classification trends.
General data entry related tasks
Provide suggestions to improve the process and workflows
Maintain up-to-date knowledge on changes to policies and procedures

Basic Qualifications
Minimum 6 months experience in either: Customer Service experience working in a professional or tech environment or Financial fraud risk investigation experience
Minimum 6 months of experience with software for office productivity, including Microsoft Outlook
High School Diploma or equivilant
Be fluent in German

Professional Skills
Excellent work pacing (time management) skills, able to work independently. Attention to detail is essential to ensure the quality of work execution.
Able to work in multiple tools/web browser windows at one time. Motivated, takes initiative, high energy. Familiar with MS office (mainly Excel).
Requires professional interaction and communication, both within the Accenture organization and with client contacts.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women


Posted: 2020-10-21 Expires: 2020-12-20

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DRO Content Review New Associate - Bilingual German

Austin, TX 78703

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