19 days old

DRO Content Review New Associate - Bilingual Spanish

Austin, TX 78703


DRO Content Review New Associate


Accenture Flex offers you the flexibility of fixed duration project-based
work powered by Accenture, a leading global professional services company.
Accenture is consistently recognized on FORTUNEs 100 Best Companies to Work For and Diversity Incs Top 50
Companies for Diversity lists.





As an Accenture Flex employee, you will apply your
skills and experience to help drive business transformation for leading
organizations and communities. In addition to delivering innovative solutions
for Accentures clients, you will work with a highly skilled, diverse network
of people across Accenture businesses who are using the latest emerging
technologies to address todays biggest business challenges. You will
receive competitive rewards and access to benefits programs and world-class
learning resources.





Job Description


Ensuring and securing our clients
platform against fraudulent activity is at the core of our teams goals. Our
mission is to make our clients platform a safe place to transact online. As a
Risk Agent, you will assist achieving team goals by ensuring security of our
clients platform and identifying and eliminating fraud. You will have
responsibility for achieving your own daily processing targets. You will also
be responsible for engaging with the team to promote high performance culture
and great place to work.


As a Content Reviewer, you will be
responsible for analyzing and reviewing user profiles, videos, and text-based
content and/or investigating, escalating and/or resolving issues that are
reported by users or flagged by the system. You will use your problem-solving
skills to continuously deliver value to our clients, while making a larger
impact on society








Location :


This is not a virtual/remote role; the work is
based at the client premises in the area of Austin, TX depending on team
supported. This role requires a distinct level of professionalism. Relocation
assistance is not provided.


Duties and Responsibilities


Review ad content and classify according to policy with
accuracy while managing time effectively


The work requires Ad Review resources to perform basic
workflow activities related to Ads Review work (review non-objectionable
content, create tasks, follow-up on open tickets, etc)


Provide feedback on ads classification trends.


General data entry related tasks


Provide suggestions to improve the process and workflows


Maintain up-to-date knowledge on changes to policies and
procedures




Basic Qualifications


Minimum 6 months experience in either: Customer Service
experience working in a professional or tech environment or Financial fraud
risk investigation experience


Minimum 6 months of
experience with software for office productivity, including Microsoft Outlook


High School Diploma or
equivalent





Professional Skills



Excellent
work pacing (time management) skills, able to work independently. Attention to
detail is essential to ensure the quality of work execution.



Able
to work in multiple tools/web browser windows at one time. Motivated, takes
initiative, high energy. Familiar with MS office (mainly Excel).



Requires
professional interaction and communication, both within the Accenture
organization and with client contacts.





Applicants for employment in the US must have
work authorization that does not now or in the future require sponsorship of a
visa for employment authorization in the United States and with Accenture.




Applicants for employment in the US must have
work authorization that does not now or in the future require sponsorship of a
visa for employment authorization in the United States and with
Accenture.





Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one
should be discriminated against because of their differences, such as age,
disability, ethnicity, gender, gender identity and expression, religion or
sexual orientation. Our rich diversity makes us more innovative, more
competitive and more creative, which helps us better serve our clients and our
communities.





All employment decisions shall be made without regard to age, race,
creed, color, religion, sex, national origin, ancestry, disability status,
veteran status, sexual orientation, gender identity or expression, genetic
information, marital status, citizenship status or any other basis as protected
by federal, state, or local law.


Accenture is committed to providing veteran employment opportunities
to our service men and women.


For details, view a copy of the Accenture Equal Opportunity and
Affirmative Action Policy Statement.





Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for
persons with disabilities or religious observances, including reasonable
accommodation when needed. If you are hired by Accenture and require
accommodation to perform the essential functions of your role, you will be
asked to participate in our reasonable accommodation process. Accommodations
made to facilitate the recruiting process are not a guarantee of future or
continued accommodations once hired.





If you would like to be considered for employment opportunities with
Accenture and have accommodation needs for a disability or religious
observance, please call us toll free at 1 (877) 889-9009, send us an email or
speak with your recruiter.





Other Employment Statements


Candidates who are currently employed by a client of Accenture or an
affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged
records of conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or applicant.
Additionally, employees who have access to the compensation information of
other employees or applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals who do not
otherwise have access to compensation information, unless the disclosure is (a)
in response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an investigation
conducted by the employer, or (c) consistent with the Company's legal duty to
furnish information.










Categories

Posted: 2020-11-11 Expires: 2020-12-11

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DRO Content Review New Associate - Bilingual Spanish

Accenture
Austin, TX 78703

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