25 days old

Federal - 4730 - Configuration Management Lead CP

Baltimore, MD 21217
Organization: Accenture Federal Services

Location: Baltimore, MD


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.


We believe that great outcomes are everything. Its what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the worlds leading businesses, we use agile approaches to help clients solve their toughest problems fastthe first time. So, you can deliver what matters most.


Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nations priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.






The Configuration Management lead is responsible for:




+ The day-to-day health and production support of a SAP enterprise system. Production support includes resolution of daily issues, monitoring of the system and working directly with functional analysts. The lead will proactively investigate methods to improve existing processes.


+ Escalation and management of issues and solution approach to the client and Accenture leadership supporting the overall application functions.


+ Client satisfaction in area of responsibility and against service level agreement, and ensures achievement of key performance indicators/project milestones.


+ Managing status and keeping stakeholders apprised; identifying, assessing and resolving issues.






Basic Skills & Qualifications:



+ Candidate must be US Citizen


+ CM SolMan Repository:


+ 6 years Configuration Management and Project documentation Management


+ Experience reviewing updated Functional and Technical Specs, Business Process Procedure and Process Scenario specs.


+ Expert experience using SAP SolMan tool for managing documentation repository


+ 3+ years Configuration Management and Project documentation Management, plus federal project experiences.



Preferred Skills & Qualifications:




+ Bachelor's Degree in a relevant field


+ Exposure to SAFe methodology


+ Highly self-motivated and self-managed; ability to work independently, adjust to changing priorities and as part of a team with minimal coaching or supervision


+ Highly self-motivated and self-managed; ability to work independently, adjust to changing priorities and as part of a team with minimal coaching or supervision


+ Microsoft Office extended suite knowledge (including Project and Visio)


An active security clearance or the ability to obtain one may be required for this role.



Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.



Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).



Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.



Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.



Accenture is committed to providing veteran employment opportunities to our service men and women.










Categories

Posted: 2019-11-11 Expires: 2019-12-11

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Federal - 4730 - Configuration Management Lead CP

Accenture
Baltimore, MD 21217

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