23 days old

Federal - ICAM Project Manager

Springfield, VA 22151


Organization: Accenture Federal Services

Location: Springfield, VA


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a
U.S. company with offices in Arlington, Virginia. Accenture's federal business
has served every cabinet-level department and 30 of the largest federal
organizations. Accenture Federal Services transforms bold ideas into
breakthrough outcomes for clients at defense, intelligence, public safety,
civilian and military health organizations.


We believe that great outcomes are everything. Its what drives us to turn bold
ideas into breakthrough solutions. By combining digital technologies with what
works across the worlds leading businesses, we use agile approaches to help
clients solve their toughest problems fastthe first time. So, you can deliver
what matters most.


Count on us to help you embrace new ways of working, building for change and
put customers at the core. A wholly owned subsidiary of Accenture, we bring
over 30 years of experience serving the federal government, including every
cabinet-level department. Our 7,200 dedicated colleagues and change makers work
with our clients at the heart of the nations priorities in defense, intel,
public safety, health and civilian to help you make a difference for the people
you employ, serve and protect.





This role will support technical project management across the Identity, Credential, and Access Management (ICAM) team. This will include overseeing design, implementation, maintenance, change management, configuration management, and daily operational activities. Responsibilities shall include:




+ Ensure all team projects and target completion dates are tracked in Jira, report status, and escalate issues to leadership


+ Lead resource planning, customer relationship management, and vendor management activities


+ Provide leadership for ICAM incident and problem management


+ Coordinate the change management process for the ICAM team and ensure that change request (CR) documentation and execution adhere to required standards and procedures


+ Work with the Operations Lead to ensure effective ICAM operations and prioritization of improvement initiatives


+ Track and work with vendors on the service requests opened by the team


+ Drive the calls during the deployments and off hour maintenance tasks impacting critical applications


+ Schedule the resources for the tasks and maintain the backlog of projects using Agile methodologies


+ Ensure ICAM team maintain up-to-date documentation of all procedures, infrastructure diagrams, system configuration and baseline standards, implementation plans, system back out plans, system recovery plans, maintenance plans, system upgrades, and all other system changes








Organization: Accenture Federal Services

Location: Springfield, VA


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a
U.S. company with offices in Arlington, Virginia. Accenture's federal business
has served every cabinet-level department and 30 of the largest federal
organizations. Accenture Federal Services transforms bold ideas into
breakthrough outcomes for clients at defense, intelligence, public safety,
civilian and military health organizations.


We believe that great outcomes are everything. Its what drives us to turn bold
ideas into breakthrough solutions. By combining digital technologies with what
works across the worlds leading businesses, we use agile approaches to help
clients solve their toughest problems fastthe first time. So, you can deliver
what matters most.


Count on us to help you embrace new ways of working, building for change and
put customers at the core. A wholly owned subsidiary of Accenture, we bring
over 30 years of experience serving the federal government, including every
cabinet-level department. Our 7,200 dedicated colleagues and change makers work
with our clients at the heart of the nations priorities in defense, intel,
public safety, health and civilian to help you make a difference for the people
you employ, serve and protect.





This role will support technical project management across the Identity, Credential, and Access Management (ICAM) team. This will include overseeing design, implementation, maintenance, change management, configuration management, and daily operational activities. Responsibilities shall include:




+ Ensure all team projects and target completion dates are tracked in Jira, report status, and escalate issues to leadership


+ Lead resource planning, customer relationship management, and vendor management activities


+ Provide leadership for ICAM incident and problem management


+ Coordinate the change management process for the ICAM team and ensure that change request (CR) documentation and execution adhere to required standards and procedures


+ Work with the Operations Lead to ensure effective ICAM operations and prioritization of improvement initiatives


+ Track and work with vendors on the service requests opened by the team


+ Drive the calls during the deployments and off hour maintenance tasks impacting critical applications


+ Schedule the resources for the tasks and maintain the backlog of projects using Agile methodologies


+ Ensure ICAM team maintain up-to-date documentation of all procedures, infrastructure diagrams, system configuration and baseline standards, implementation plans, system back out plans, system recovery plans, maintenance plans, system upgrades, and all other system changes






Basic Skills & Qualifications:





+ 5+ years of technical experience and a B.S. degree. Bachelor of Science (BS) can be substituted with an additional 4 years of related experience


+ 3+ years of experience with technical project management


+ 3+ years of experience leading a technical team and interfacing with senior client leadership


+ Experience with Oracle identity access management products or similar ICAM products


+ Understanding of ITIL processes


+ Strong written and verbal communication skills




Preferred Skills & Qualifications:



+ ITIL Certification


+ Agile Certification


+ JIRA experiencee



An active security clearance or the ability to obtain one may be required for
this role.


Candidates who are currently employed by a client of Accenture or an affiliated
Accenture business may not be eligible for consideration.


Applicants for employment in the US must have work authorization that does not
now or in the future require sponsorship of a visa for employment authorization
in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN
visa or any other non-immigrant status).


Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of
Females/Minorities/Veterans/Individuals with Disabilities.


Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed,
color, religion, sex, national origin, ancestry, disability status, veteran
status, sexual orientation, gender identity or expression, genetic information,
marital status, citizenship status or any other basis as protected by federal,
state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of
conviction or arrest as part of the hiring process.


Accenture is committed to providing veteran employment opportunities to our
service men and women.






Categories

Posted: 2020-02-03 Expires: 2020-03-11

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Federal - ICAM Project Manager

Accenture
Springfield, VA 22151

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