13 days old

Federal - IT Analyst

Washington, DC 20020
Organization: Accenture Federal Services

Location: Remote to start, Washington DC metro area

We are:

Federal Services, bringing together commercial innovation with the latest
technology to unleash the potential for our federal clients. Every day we bring
bold thinking and diverse disciplines to solve problems in new ways. Ready to
learn as much as you can? Well give you numerous opportunities of formal &
informal training sessions to keep your tech smarts sharp.

You are:

The Operations Desk Analyst will use their extensive knowledge of the client's multiple business systems to provide Tier I and II system application support to end users - solving problems and issues of various size and complexity. You must be comfortable in a client-facing role where high levels of trust are built and maintained through superior customer service skills.

You will participate in executing system testing of applications/systems, as well as facilitate User Acceptance Testing initiatives with end users. You will also work across project teams to assist in training activities and requirements gathering.

Here's what you need:

+ Bachelors degree or 6 years of work experience

+ Experience in Customer Service Technology Support Centers

+ Experience in software testing

+ US Citizenship required, dual citizens not eligible

Preferred Skills:

+ Experience in Agile Testing

Important Information:

Applicants for employment in the US must have
work authorization that does not now or in the future require sponsorship of a
visa for employment authorization in the United States and with Accenture
Federal Services. Accenture Federal Services is an EEO and Affirmative Action
Employer of Females/Minorities/Veterans/Individuals with Disabilities. Equal
Employment Opportunity: All employment decisions shall be made without regard
to age, race, creed, color, religion, sex, national origin, ancestry,
disability status, veteran status, sexual orientation, gender identity or
expression, genetic information, marital status, citizenship status or any
other basis as protected by federal, state, or local law. Job candidates will not
be obligated to disclose sealed or expunged records of conviction or arrest as
part of the hiring process. Accenture Federal Services is committed to
providing veteran employment opportunities to our service men and women.
Candidates who are currently employed by a client of Accenture or an affiliated
Accenture business may not be eligible for consideration. An active
security clearance or the ability to obtain one may be required for this role.


Posted: 2020-09-11 Expires: 2020-10-11

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Federal - IT Analyst

Washington, DC 20020

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