1+ months

Federal - ServiceNow Architect++

Arlington, VA 22212
  • Jobs Rated

Organization: Accenture Federal

Location: Arlington, VA

Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company
with offices in Arlington, Virginia. Accenture's federal business has served
every cabinet-level department and 30 of the largest federal organizations.
Accenture Federal Services transforms bold ideas into breakthrough outcomes for
clients at defense, intelligence, public safety, civilian and military health

We believe
that great outcomes are everything. Its what drives us to turn bold ideas into
breakthrough solutions. By combining digital technologies with what works
across the worlds leading businesses, we use agile approaches to help clients
solve their toughest problems fastthe first time. So you can deliver what
matters most.

AFS is
seeking ServiceNow Architects who are passionate, hands-on experts with the
ServiceNow Platform. You enjoy working closely with executives, program and
product managers, and analysts to design and architect ServiceNow solution
implementations, including the appropriate ServiceNow product and integrations.
You will play various roles from prototyping to proposal technical support to

In a
delivery capacity, you will ensure effective solution design to meet business
requirements in a variety of industry contexts. You are currently ServiceNow
certified in multiple aspects of the platform and have hands-on experience of
all aspects of ServiceNow including design, configuration, customization and
implementation of applications and 3rd party integrations. The Architect
collaborates with internal and customer stakeholders and development teams to
design and build solutions in ServiceNow that support processes for continuous
improvement and for reuse in other engagements. The Architect has proven
experience with Service Portal, Application Development, Angular JavaScript,
JavaScript programming, Integrations, Web Services and APIs.

Architect possesses these personality traits necessary to succeed:

Tenacity: Takes the initiative, actively, to solve problems themselves without
help and with a high degree of success. The candidate is someone that will not
wait for work to be assigned to them, rather will find and solve problems on
their own and seeks out ways to make the clients systems more efficient, more
user-friendly, and more secure.

Credibility: Should do their homework and know what they are talking about at
all times. The candidate should seek out knowledge about the assigned systems
actively and be able to read/understand documentation and historical knowledge
bases to draw their own expert understanding of the systems in order to be a
trusted advisor to the client.

Consistency: The candidate is present at all meetings, is prepared for them and
is active in them. The candidate is available during the clients working hours
on a consistent and reliable basis. The candidate responds to calls, instant
messages, and electronic mails immediately and has a base instinct about
perception management with regard to client interaction and with management.


+ Serves as
the primary leader, accountable for completion of team delivery efforts
including quality assurance activities and client acceptance

+ Ensures
client value is being delivered by understanding client needs, team skills, and
cost implications

+ Fosters
and promotes innovative thinking across the client environment

+ Works with
back office teams (e.g., contracts, recruiting, finance and HR) to ensure
effectively and timely actions are taken on a variety of internal and external

+ Drives
capture and business development efforts, creates downstream opportunities, and
maintains relationships and a network to engage with clients and/or industry on
future opportunities

+ Builds and
maintains client relationships, serving as the leader in developing a strategic
vision for clients and internal teams

+ Builds
trust with client executives and internal teams

+ Handles
challenging client situations and offer guidance & direction to client

+ Establishes
and presents a seamless AFS face to client through effective coordination with
colleagues inside and outside of the projects

+ Provide
intellectual capital and thought leadership and contributes to AFS reputation
in the external marketplace

+ Manages
staff to create opportunities and monitor professional development
Assists in
/ escalates reducing roadblocks for employees so they can focus on doing what
is right for the client
team, helping them to develop skills and capabilities in support of their
professional growth

Basic Qualifications:

+ Bachelor's Degree

+ 5+ years of industry experience as a ServiceNow developer or architect

+ ServiceNow Administrator and Developer certifications (current) are required

Preferred Skills & Qualifications:

+ ServiceNow Technical Architect certification is preferred

+ Provide superior group/team facilitation skills

+ Ability to enter client environment and provide recommendations after assessing the requirements and the current state

+ Demonstrated experience managing the expectations of high profile clients and building a reputation of trust

+ Possess strong oral and written communication, presentation skills, project management, and mentoring skills

An active security clearance or the ability to
obtain one may be required for this role.

Candidates who are currently employed by a
client of Accenture or an affiliated Accenture business may not be eligible for

Applicants for employment in the US must have
work authorization that does not now or in the future require sponsorship of a
visa for employment authorization in the United States and with Accenture
(i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and
Affirmative Action Employer of Females/Minorities/Veterans/Individuals with

Equal Employment Opportunity

All employment decisions shall be made without
regard to age, race, creed, color, religion, sex, national origin, ancestry,
disability status, veteran status, sexual orientation, gender identity or
expression, genetic information, marital status, citizenship status or any
other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose
sealed or expunged records of conviction or arrest as part of the hiring

Accenture is committed to providing veteran
employment opportunities to our service men and women.


Jobs Rated Reports for Computer Programmer

Posted: 2019-10-04 Expires: 2020-02-19

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Federal - ServiceNow Architect++

Arlington, VA 22212

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