1+ months

Federal -ServiceNow Business Analyst

Arlington, VA 22212

Organization: Accenture Federal Services

Location: Washington DC Metro/ Maryland/ Virginia

We are:

People who use technology to solve hard problems. Including ones that did not exist a few years ago. We are a U.S. Federal subsidiary, drawing from the power of Accentureone ofonly five Global Strategic Partners with ServiceNow.We deliver the integrated, mobile and interactive experience that the people in our country demand. We strengthen the nations security with workflow automation, intelligent operations and machine learning. Were passionate and honest. And we thrive in a world of constant change.

You are:

A proactive thinker who is willing to take a chance. Curious and self-motivated, youre willing to explore new technologies. Youre ready to push boundariesand yourself. Youre here to improve the way our country works because you care. And youre ready to share your ideas with our team, knowing well listen.

The work:

+ Design, develop and deploy innovative ServiceNow solutions for our clients

+ Configure applications across the various product lines (ITSM, ITBM, HRSD, CSM, SecOps, and more!)

+ Strengthen development skills through integrations, Service Portal development, and scripting across the platform

+ Leverage Agile development to streamline and accelerate delivery of ServiceNow capabilities

Here's What you need:

+ Proficient in JavaScript or similar languages

+ Experience with ServiceNow, BMC Remedy, PeopleSoft, Appian, Pega, SAP, MS Dynamics or similar platform

+ Proven analytical and problem-solving skills, strong attention to details

+ US Citizenship; dual citizens not eligible

Bonus Points if you have:

+ A ServiceNow System Admin certification

+ Customer Relationship Management experience

+ An understanding of Change Management, Configuration Management, and Release Management as it relates to ITIL

+ An ITIL Foundations Certification

+ Experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.


Posted: 2021-03-01 Expires: 2021-04-30

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Federal -ServiceNow Business Analyst

Arlington, VA 22212

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