1+ months

Federal - ServiceNow CSM Developer

Cleveland, OH 44101


Organization: Accenture Federal Services Location: : Austin, Houston, Atlanta, Cleveland, New York, LA, Chicago, Tampa, DC/Arlington, Philadelphia







We are:







People who use technology to solve hard problems. Including ones that did not exist a few years ago. We are a U.S. Federal subsidiary, drawing from the power of Accentureone of only five Global Strategic Partners with ServiceNow. We deliver the integrated, mobile and interactive experience that the people in our country demand. We strengthen the nations security with workflow automation, intelligent operations and machine learning. Were passionate and honest. And we thrive in a world of constant change.







You are:







A proactive thinker who is willing to take a chance. Curious and self-motivated, youre willing to explore new technologies. Youre ready to push boundariesand yourself. Youre here to improve the way our country works because you care. And youre ready to share your ideas with our team, knowing well listen.







The work:







The ServiceNow Senior Developer II will be part of a team implementing ServiceNow to implement CSM and provide s upport for ITSM for a large federal agency. Responsible for the implementation and configuration of multiple ServiceNow applications and modules.





Here's What you need:





+ Develops the application including configuration and data migration, where applicable



+ Performs custom development (as required) and 3rd party integrations



+ Carries out migration of the changes to production



+ US Citizen





Bonus Points if you have:









+ Carries out unit-testing and defect resolution



+ Assists with technical design and documentation



+ Collaborates with internal stakeholders and team members to build solutions in ServiceNow that support business requirements



+ ServiceNow Customer Service Management (CSM)









An active security clearance or the ability to obtain one may be required for this role.







Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.



Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).



Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.



Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.



Accenture is committed to providing veteran employment opportunities to our service men and women.


Categories

Posted: 2021-03-15 Expires: 2021-05-16

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Federal - ServiceNow CSM Developer

Accenture
Cleveland, OH 44101

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