1+ months

Federal - ServiceNow Implementation Manager

Washington, DC 20020
Organization: Accenture Federal Services

Location: Arlington, VA - Washington, DC





We are:




Accenture Federal Services, bringing together commercial innovation with the latest technology to help our government reach their full potential. As a U.S. based subsidiary of Accenture, we bring 360-degree customer views by going beyond just capturing and organizing data. We decode information that helps our clients use new technologies confidently. We provide the intelligent experience that employees and customers expect. Powered by innovation we drive digital transformation to enable new outcomes.







You are:








Lead
teams to develop a clearly defined vision demonstrating your understanding of
the clients desired business needs and end state. Lead teams to analyze
business processes and how those business processes can impact the end user
experience. Conceptualize and visualize end-user experiences that delight the
customer as a key priority. Communicate the value gained through the
improvements in functionality, design, and/or operations enhanced or developed
in ServiceNow. Are curious and self-motivated and are always looking to dive
deep into new ServiceNow capabilities andmeaningfully apply them. Develop client
relationships easily as your people skills are on point.







The Work:





+ Experience presenting and selling clients on
application designs that delight their users and grow the demand for our
services


+ Experience leading small teams in the systems
integration of ServiceNow or similar technologies


+ Experience developing strong relationships
with clients and coworkers


+ Strong oral and written communications skills


+ Experience managing Agile implementations
including the application of User Stories, User Studies, designing and creating
Wireframes and graphic assets


+ Experienced in the System Development Life
Cycle (SDLC) processes including client requirement analysis and system design


+ Experience in Agile development environments



























Here's what you need:




+ Minimum 4 years experience in business analysis
or business process analysis related to ServiceNow capability areas; the
ability to apply support business process re-engineering and as well as the
design of ServiceNow capabilities that meets or exceed customer expectations


+ US Citizen only and no Dual







Bonus Points:





Management and Analysis





+ Earning a ServiceNow Systems Admin Certification (Admin or higher)


+ Business process re-engineering (BPR)


+ Customer Relationship Management (CRM)


+ Profit and Loss (P&L) / Forecasting


+ Business Intelligence (BI)








Methodologies





+ PMI


+ CMMI


+ ITIL v3








Important information







An active security clearance or the ability to obtain one may be required for this role.



Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.



Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).



Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.



Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.



Accenture is committed to providing veteran employment opportunities to our service men and women.

Categories

Posted: 2020-03-04 Expires: 2020-06-07

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Federal - ServiceNow Implementation Manager

Accenture
Washington, DC 20020

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