1+ months
2018-07-162018-09-14

Federal - Windows Imaging Engineer

Greenbelt, MD 20768


Organization: Accenture Federal Services


Location: Greenbelt, MD





Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.


We believe that great outcomes are everything. Its what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the worlds leading businesses, we use agile approaches to help clients solve their toughest problems fastthe first time. So, you can deliver what matters most.


Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nations priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.


The Desktop Service Engineer Support Engineer will primarily be responsible for the overall maintenance and support of the Windows desktop environment (Windows OS 7,8,10) including, software distribution infrastructure, product lifecycle management, Anti-Virus end point protection security suite, as well as provide senior level operational support.





Responsibilities:



+ The Desktop Service Engineer is expected to provide support and maintenance to all physical architectures on all remote locations as part of the 2020 Census, including:



+ Regional Census Centers (RCC)


+ Area Census Offices (ACO)


+ Puerto Rico Census Area Office


+ Other designated locations as necessary



+ Collaborate with TCO to design network services (e.g., DNS, DHCP, IP Management) which integrate with existing BCC network services.


+ Provide network services, desktop services, office print services, and shared services needed to support 2020 Census operations in all remote locations in scope for the 2020 Census.


+ Assist in the assessment of the current state of the office services architecture/design.


+ Ensures adequate infrastructure monitoring, reporting, and alerting systems are in place. Identifies the need for new security technology solutions; designs, reviews and collaborates on the deployment of new solutions.


+ Research new technology involving computer hardware and software to enhance the security posture.


+ Solution validation and testing, ROI and deployment strategy; Interface with existing and new vendors relevant to desktop technology and security. Apply information and knowledge to an endpoint technology road map.


+ Apply best practices, strategies, methodologies, and approaches to systems administration tasks and complex projects





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Federal - Windows Imaging Engineer

Accenture
Greenbelt, MD 20768

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