1+ months

Innovation Experience Lead - Chicago

Chicago, IL 60664

The Chicago Digital Hub is in the heart of the city. It is place where clients visit to dream, co-create, collaborate, and learn with our Accenture teams. A high performing team of connectors and innovators work in the Hub.

We are seeking a world-class strategic problem-solver, facilitator, and integrator with amazing interpersonal skills to lead experiences in our Hubs.


Innovation Hub Experience Lead


Communication and Collaboration

+ + You excel at facilitation. In this role, you will be responsible for helping clients envision possible futures. Youll be motivating and patient with people as they take the first step on a path to transformation. You have a wealth of multi-disciplinary experience to pull from, and excellent visual, verbal, and written communication skills.

+ Youll drive the design and facilitate the delivery of in-person experiences that simultaneously impact client perception and push Accenture colleagues to be best in class at innovation and value creation.

+ You are a team builder. Youll lead discussions with Account teams and clients before, during, and after sessions, connecting the dots across various Accenture offerings and capabilities and determining what inputs (research and data) and outputs are desirable for the clients needs and bringing our best work and collaboration to life.

Curiosity and Researching

+ You are curious. You are a great listener and observer of people and their behaviors. You are knowledgeable to deeply skilled in qualitative research and know how to get it done quickly and effectively so our sessions can lead with deep insight. You are aware to knowledgeable when it comes to data fluency.

Design thinking, Synthesizing and Integration

+ You inspire trust and demonstrate leadership. You know how to use design thinking methodology to solve business problems with a human centered lens. You challenge traditional thinking and assumptions and push for alternative solutions. You partner with Client Account Leads to fully understand project and client context to plan agendas for client visits and experiences. You connect people and ideas around a shared problem and take a hands-on approach to developing their capabilities while engaging with clients in co-creation. You can shape provocative POVs with agendas that connect client needs to Accenture solutions, POVs and teams.


+ Youll stay connected to leading work in Accenture, demos, client stories, and assets to bring best of Accenture into experiences and ensure relevancy of latest experiences, and contribute to the Innovation Hub network to collaborate and cross pollinate across the network of Hub centers/locations.

+ Youll also create differentiation by growing connections within the Chicago market (academic, startup, social accelerator, etc) to ensure new external content and expertise is always flowing into the Hub - maintaining relevance and refreshing the offering for our Accounts and Clients.

Critical Interpersonal skills

+ You are an active listener, keen observer of nonverbal communication, able to quickly develop rapport, diplomatic, shows humor, networking and relationship manager, responsible.


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Innovation Experience Lead - Chicago

Chicago, IL 60664

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