1+ months

IT Operations Analyst

Columbus, OH 43201

At Product X.0 weve cracked the code on smart connected by bringing all the
necessary capabilities under one roofcreating a seamless, End2End process. We
envision, design, engineer and build smart connected products and supporting
software and platforms with hyper speed and scale. The driving force behind it all?
Our peoplethe Product X.0 family.


Even technology companies need tech support. Ya know, someone to keep things
running smoothly behind-the-scenes. Thats where this role comes in. The backbone
to our backbone.


Identifying, investigating, and diagnosing issues for local and remote teams
across Product X.0.

Providing a delightful, user-centric experience when working with and solving
problems for Product X.0 employees, clients and more.

Working and communicating in a creative and collaborative team

Supporting and solving user needs with a hands-on approach, and tenacious
integrity, passion and professionalism.

Organizing workflows to increase efficiency and efficacy.

Requesting, receiving, providing, and acting upon feedback.

Tapping into your passion for new technologies by exploring various tech solutions for challenges.

Evaluating, prioritizing and answering incoming support requests.

Working with a variety of Audio/Visual systems.

Demonstrating an ability to be self-motivated and highly organized

Supporting the needs of the business during occasional evening events.

Driving to continue to learn and grow throughout your careertechnically,

personally and professionally.


Our mission is to provide an environment where people do what they love and feel empowered to influence change. Of course our open and flexible workspaces, fully-stocked fridge and pantry help create a thriving work ecosystem. But we also support this goal in ways that cant be contained within four wallsso whether you are working at a client site or from a Forge, the Forge mindset goes where you go.

No-constraints thinkingwere talking change the world kind of thinking.

Team members who push you to succeed, because they expect you to do the same for them.

Diverse and changing work environments.

Learning, sharing and working closely with other team members because we

take the two heads are better than one saying very seriously.

A Speed2Value approach to solving problems and delivering value.

Open communication across the companydirect, expert and personal.

A learning ecosystem that encourages and empowers lifelong learning and growth of our team.

Active participation in Agile and software craftsmanship communities and we
hope you do the same!


So whats in it for you, right? On top of Creative Collision lunches served up every
Friday, we provide our team members with a dynamic and supportive environment
that promotes a healthy work-life balance.

Competitive compensation package including salary, medical, dental, vision,
short and long-term disability, and life, accident and auto/homeowners

PTO to do literally whatever you want, and holidays off to spend with whoever
you want.

401(k) with match, because we care about your future beyond Industry X.0.

Health and wellness support including Employee Assistance Program, Developmental Disabilities Caregiver Resource, Wellness Program and OnlineFitness Program.

A flexible and customizable career growth path.

Family is familythats why its important to us to offer adoption and surrogacy assistance, medical plans that cover infertility treatment, paid
Maternity Leave, paid Primary and Secondary Caregiver Leave, and a Backup
Dependent Care program.

Pets? Theyre family, too. Thats why we offer pet insurance to our team

Flexible work environment, because we know things just come up sometimes.

And so much more! Our Talent Engagement Consultants can give you more



Now that youve got the goods on being a part of the Industry X.0 family, we just
have one question: Are you ready to unleash your potential? If so, lets chat. Go ahead
and click the apply button. Tell us a bit about yourself and one of our Talent
Engagement Consultants will be in touch.


At least 2 years of professional experience supporting people and technology.

Experience working with at least 3 of the following environments: OSX,

Windows, Linux, Helpdesk, DevOps, AWS, Github, Azure.

Applicants for employment in the US must have work authorization that does not now or in
the future require sponsorship of a visa for employment authorization in the United States
and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture
business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of
Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity: All employment decisions shall be made without regard to
age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,
sexual orientation, gender identity or expression, genetic information, marital status,
citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or
arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men
and women.


Posted: 2019-12-23 Expires: 2020-02-21

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IT Operations Analyst

Columbus, OH 43201

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