1+ months

IT Operations Associate Manager

Houston, TX 77007

Position Title:

IT Operations Associate Manager


IT Operations Associate Manager (Accenture LLP; Houston, TX): Accenture LLP has multiple openings for the position of IT Operations Associate Manager in Houston, TX, and the job duties are as follows:
- Provide overall support for SAP applications running on Productive and Project environments.
- Design, build, and run new SAP landscape systems as required by client projects.
- Execute and oversee critical upgrades and engage in troubleshooting of critical upgrade issues when applicable.
- Delegate tasks to onshore and offshore team members and track progress towards delivering on client commitments.
- Actively engage in the analysis, troubleshooting and resolution of ongoing emergency and production issues.
- Interface and work alongside the client on the planning and execution phases of new projects.
- Manage incoming requests using Clients service management system and keep track of SLAs.
- Keep track of day-to-day production system operations and proactively engage in the prevention of potential Security, Availability and Performance issues.


Must have a bachelors degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Software Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT industry.

Must have 5 years of experience in each of the following:
- Performing all categories of SAP Technical Updates;
- Performing Homogeneous and Heterogeneous SAP System copies;
- Managing SAP landscapes via SAP Solution Manager;
- Administering SAP AS-ABAP instances by managing performance, analyzing system dumps and errors, as well as assessing volume usage and addressing availability concerns for clients;
- Management of SAP Netweaver AS-JAVA environments;
- Managing SAP landscapes that contain the following SAP products: SAP ECC, SAP BW, SAP PI, SAP NetWeaver Gateway, CUA, Web Dispatcher, MDM, Enterprise Portal, and SAP HANA;
- Managing Change and Transport Management System in SAP (STMS) as well as ChaRM via Solution Manager;
- Designing and building new SAP landscapes in order to satisfy clients business requirements;
- Supporting SAP systems in SunOS, Linux, and Windows; and
- Supporting SAP environments with underlying Oracle, MS-SQL, and SAP HANA databases.

Must have 3 years of experience in each of the following:
- Implementing automation via shell scripting as well as using HP OO in order to manage SAP environments; and
- Managing the security across SAP environments, running both on AS-ABAP as well as AS-JAVA.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

To apply, please click the APPLY button.

Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf)

Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.



Posted: 2021-01-25 Expires: 2021-03-05

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IT Operations Associate Manager

Houston, TX 77007

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