19 days old

Middleware Infrastructure Technical Support Specialist

Cincinnati, OH 45217
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Infrastructure Engineering professionals analyze, design and/or build infrastructure solutions.

Job Description

The Middleware Infrastructure Technical Support Specialist is responsible for coordinating and/or performing day-to-day technical tasks for a project and is responsible for one complex client or multiple clients where complexity is based on the relationship with the client and/or the scope of services provided. Duties may span all Practice Areas involved (i.e., Design/Build/Run, Operations Architecture, System Administration, and other technical frameworks, etc.). The Senior Technical Specialist will also serve as subject matter expert for the team and complex environments. The Senior Technical Specialist will be an experienced member of the technology team who will be responsible for providing support for the technical infrastructure of the middleware solution across all production stacks and providing insight and recommendations to the project leadership. This position provides guidance for entry level support persons and requires interaction with both other Accenture teams, offshore support teams and client teams. This individual may have opportunities to lead project work as well as other general leadership opportunities.


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Infrastructure Engineering professionals analyze, design and/or build infrastructure solutions.

Job Description

The Middleware Infrastructure Technical Support Specialist is responsible for coordinating and/or performing day-to-day technical tasks for a project and is responsible for one complex client or multiple clients where complexity is based on the relationship with the client and/or the scope of services provided. Duties may span all Practice Areas involved (i.e., Design/Build/Run, Operations Architecture, System Administration, and other technical frameworks, etc.). The Senior Technical Specialist will also serve as subject matter expert for the team and complex environments. The Senior Technical Specialist will be an experienced member of the technology team who will be responsible for providing support for the technical infrastructure of the middleware solution across all production stacks and providing insight and recommendations to the project leadership. This position provides guidance for entry level support persons and requires interaction with both other Accenture teams, offshore support teams and client teams. This individual may have opportunities to lead project work as well as other general leadership opportunities.
Basic Qualifications
Minimum of 3 years of experience in production middleware environments.
Minimum 3 years of experience in any of the Middleware related tools and application servers (Oracle Fusion Middleware, WebLogic, Oracle Service Bus, Oracle SOA Server & Services, Oracle Traffic Director, Oracle API Gateway, etc.)
Minimum 3 years of Operating System / knowledge of system commands and structures
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be able to travel when needed. This role requires 100% flexibility to travel and work onsite with clients (typically Monday through Thursday)

Preferred Skill Requirements
Project planning / major contributor to or owner of a project plan
Process improvement / including documenting and implementation of processes
Experience with prioritizing work requests
Experience in people management

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Equal Employment Opportunity All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


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Posted: 2020-02-07 Expires: 2020-03-11

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Middleware Infrastructure Technical Support Specialist

Accenture
Cincinnati, OH 45217

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