1+ months

Oracle Utilities Technology Delivery Lead Manager Pittsburgh, PA

Pittsburgh, PA 15222

Oracle Utilities Technology Delivery Lead Manager Pittsburgh, PA

Job Description:

Accenture LLP has multiple openings for Oracle Utilities Technology Delivery Lead Manager in Pittsburgh, PA to lead the team in defining, managing, measuring and meeting client's expectation and ensure that the team meets the agreed upon service levels, measuring service performance and recommending actions necessary to respond to problems or improve services. S/he will perform the following duties: maintain client relationships related to day to day operations of the outsourcing contract, and work with the client to establish a prioritization approach and adjust priorities of work with clients as necessary; measuring and monitoring demand to make sure demand is met on a timely basis and within budget; perform resources performance management include efficient fulfillment of the roles assigned to the project; collaborate with Human Resources for effective recruitment, selection, placement, supply and demand forecasting, training and development; clarify and set expectations and goals, coaching, mentoring, and monitoring employees' work, addressing performance problems; provide feedback and recognition, develop, train, and conduct performance reviews; conduct status reporting with the goal to control the project narrative to support informed decision-making, monitor progress, communicate with stakeholders and maintain performing organization credibility; conduct risk and issue management which include proper identification of risks and issues, assessment of impact, definition of mitigation and action plans and timely escalations; analyze the impact of the problem requests and change requests, troubleshoot and develop solutions to the reported production problem, software defects, or enhancements.

Basic Qualifications:

This position requires at least a bachelors degree, or its foreign equivalent, in computer science, information systems/technology, engineering (any), or in a closely related field plus 5 years of progressively responsible post-baccalaureate experience as an application development lead, application developer, delivery lead, or in a related IT position. The position also requires the following professional experience: 5 years of experience working with oracle utilities customer care and billing (CC&B) operating in Oracle Utilities framework architecture (OUAF); 5 years of experience with oracle utilities architecture framework (OUAF) and java development in order to support the needs of utility client through oracle utilities customer care and billing (CC&B) implementation; 5 years of experience implementing oracle utilities CC&B projects with agile development framework and devops pipelines; 5 years of experience supporting operations and project through analysis, design, configuration and troubleshooting issues arising through oracle utilities CC&B.

Candidates who are interested in this position should click the APPLY button.

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.



Posted: 2021-03-01 Expires: 2021-04-30

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Oracle Utilities Technology Delivery Lead Manager Pittsburgh, PA

Pittsburgh, PA 15222

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