6 days old

Pega Business & Integration Architecture Manager Arlington, VA

Arlington, VA 22212


Pega Business & Integration Architecture Manager Arlington, VA







Job Description:



Accenture LLP has multiple openings for the position of Pega Business & Integration Architecture Manager in Arlington, VA to manage the prioritization and assignments of new projects and enhancement requests for System Architects. S/he will perform the following duties: ensure that tasks are well defined and allocated to resources; manage the prioritization and assignments of Production tickets for System Architects; report status on all Production tickets and Enhancements assigned to the Technical team; monitor and report status on the performance of the Contact Center and Omni-channel applications; approve design for all Enhancement Requests and new initiatives; estimate the effort needed to complete the implementation of business processes; review and approve the code developed by the development team; assist the System Architects in designing the complex solutions; coordinate with infrastructure team on necessary changes to support business applications and manage the integrations of the contact center and omni-channel applications with external applications; providing thought-leadership across business and technical project dimensions solving complex business requirements.

















Basic Qualifications:



This position requires at least a bachelors degree, or its foreign equivalent, in Computer Science, Information Systems/Technology, or Engineering (any), or in a closely related field; plus 5 years of progressively responsible bachelors experience as a Software Engineer, or in a related IT position. This position also requires the following professional experience: 4 years of experience with Robotics Desktop Automation, RDA and RPA to design Call Center Agent Desktop systems;5 years of experience designing and executing functional and user test scenarios against client applications including Web/Portal applications in Selenium Automation; 4 years of experience designing and executing API testes to validate data in Database knowledge-Oracle SQL DB, Agile Methodology and Mainframe; and 4 years of experience utilizing the Pega platform for Customer Service including PEGA Rules and Quality Assurance.







Candidates who are interested in this position should click the APPLY button.







Equal Employment Opportunity Statement



Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.







All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.







Accenture is committed to providing veteran employment opportunities to our service men and women.







For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement







Requesting An Accommodation







Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.







If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.







Other Employment Statements







Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.







Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.







Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.







The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.



















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Posted: 2021-02-22 Expires: 2021-03-24

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Pega Business & Integration Architecture Manager Arlington, VA

Accenture
Arlington, VA 22212

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