14 days old

Processes and Procedure Documentation Supervisor

Austin, TX 78759
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

The Processes and Procedure Documentation Supervisor will act as the primary lead in the creation, development, and maintenance of Operational documentation which includes, but is not limited to, process and procedures, work instructions, and job aids. The selected candidate will attend all relevant project meetings including internal Accenture Leadership and external client meetings and take ownership of all action items related to the project delivery and or project performance. SME support will be provided by the Operational areas as needed and the Process and Procedure Documentation Supervisor will have 3 direct reports to execute each project. This role will ensure that projects remain on schedule and in the event of a delay in project completion, communicate the necessary information regarding the timeline to the Associate Manager so that a course of action can be determined. They will provide weekly updates to the client and/or Accenture leadership. This will require soliciting updates from all relevant team members and documenting them in weekly PowerPoint slides. They are expected to seek out opportunities to increase personal knowledge of industry standards and project management practices through formal training and or other methods such as project management shadowing, etc.

Key Responsibilities:
Coordinate directly with the Senior Management and Project Stakeholders to facilitate the analysis, implementation, and ongoing initiatives.
Document the project charter
Requirements gathering
Process mapping and documentation
Data analysis
Report generation
Solution coordination
Training material creation
Coordinate and host meetings


Basic Qualifications:
Minimum of 1 year of project management experience
Minimum of 3 years of supervisory experience
Preferred:
Bachelor's degree
Analytical, verbal, written and presentation communication skills.
Intermediate to advanced skills with Microsoft Word, Excel, PowerPoint and Visio
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.
Posted: 2019-11-22 Expires: 2019-12-22

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Processes and Procedure Documentation Supervisor

Accenture
Austin, TX 78759

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