16 days old

Product Manager/Journey Owner - Micro-lending

Dallas, TX 75219


We Are:





Accenture Marketing Operations is the global managed
services arm of Accenture Interactive. We activate and optimize hyper-relevant,
data-driven, brand experiences to deliver breakthrough marketing-led growth,
cost effectively, across all digital consumer touchpoints and channels.





Advance your career
in a fast-accelerating digital marketing agency on track to transform the
industry and dominate the market. Disrupt, innovate, and change the way
frictionless marketing strategy is delivered to clients at scale. Deploy new technologies
and data-driven insights. Transform the performance of leading brands. Grow
alongside our global talent network. Join Accenture Interactive Operations.





Accenture people
build careers in four different areas of our business: Consulting, Technology,
Outsourcing and internal Corporate Functions. Each area offers a unique
career experience and a compelling mix of work and training opportunities, work
environment and structure for career progression.


Business Process Services professionals work on projects across a range
of business processes, business applications and information technology. They
may provide technology services, such as application management, infrastructure
management and systems integration, or they may deliver business process
outsourcing services, including finance and accounting, procurement and human
resources. Depending on the role, Operations professionals may be based at a
clients office or in one of Accentures 50 delivery centers around the world.





You Are:





We are seeking a talented, imaginative and energetic Journey
Owner (JO) who is passionate about providing customers seeking alternative
non-card lending products with best-in-class digital experiences that simplify
the process of integrating credit offers into a retailers digital commerce
experience (via browser, mobile browser or mobile app) via the checkout process
or on product pages. You will have strong business
and leadership skills, sufficient technology expertise to understand what is
possible from a digital experience and capability perspective, and the ability
to articulate how digital solutions support retail partners client business
needs and objectives. You will have expertise in insights driven omni channel
strategies that amplify acquisition, customer centric engagement and brand
advocacy.





This role could expand into POS integration (aka brick and
mortar channel) over time. This may include developing implementation guidelines
and driving a combination of bank hosted experiences and/or SDK or API
integrations with merchants. The products would include having a consumer
complete an application, submit for processing and immediately be able to use
for purchase the new product at the merchant at checkout. It would also include
registering for digital account servicing and optional services.





The Work:



+ Serve as a champion and Subject
Matter Expert for Alternative Lending products micropayments and installment
lending, as well as other aspects of our lending as a service strategy including
associated business rules, fulfillment processes and policies


+ Responsible for helping define
and deliver alternative lending strategies including micropayments, installment
lending and merchant marketplace integration collectively referred to as
lending as a service


+ Serve as the voice of the
customer and ensure that the customers point of view is embodied in the
experiences and capabilities that the client provides online


+ Collaborate effectively with
others as the client progressively moves to an Agile approach for identifying,
prioritizing, defining and delivering digital journey and capability
enhancements


+ Support the digital feature
design and planning efforts of the clients Digital Commerce Products team


+ Engage with, and when necessary,
coordinate the efforts of members of other functional areas including Legal
Compliance, Fraud, Operations, IT, creative agencies and research organizations








Here's What You Need:



+ Bachelors Degree
or equivalent experience in business administration, marketing, or advertising


+ Minimum of 3
years of product management experience in financial, retail or technology
companies and organizations


+ Minimum of 2 years
of Agile product enhancement and delivery experience



Bonus Points:



+ A customer centric mindset


+ Able to adapt to a fast-paced business environment and collaborate
across organizations and management levels


+ Comfortable working in a dynamic and energetic environment in
which digital priorities and efforts are continuously evaluated and, when
appropriate, modified


+ Innovative thinker that challenges the status quo and develops
creative, engaging and intuitive digital solutions for credit card applicants
and customers


+ Strong organization and effort management skills


+ Strong team player with effective interpersonal skills


+ Ability to influence, collaborate and clearly communicate











Applicants for
employment in the US must have work authorization that does not now or in the
future require sponsorship of a visa for employment authorization in the United
States and with Accenture.





Equal Employment
Opportunity Statement





Accenture is an Equal
Opportunity Employer. We believe that no one should be discriminated against
because of their differences, such as age, disability, ethnicity, gender,
gender identity and expression, religion or sexual orientation. Our rich
diversity makes us more innovative, more competitive and more creative, which
helps us better serve our clients and our communities.





All employment decisions
shall be made without regard to age, race, creed, color, religion, sex,
national origin, ancestry, disability status, veteran status, sexual
orientation, gender identity or expression, genetic information, marital
status, citizenship status or any other basis as protected by federal, state,
or local law.





Accenture is committed
to providing veteran employment opportunities to our service men and women.





For details, view a copy
of the Accenture Equal Opportunity and Affirmative Action Policy Statement





Requesting An
Accommodation





Accenture is committed
to providing equal employment opportunities for persons with disabilities or
religious observances, including reasonable accommodation when needed. If you
are hired by Accenture and require accommodation to perform the essential
functions of your role, you will be asked to participate in our reasonable
accommodation process. Accommodations made to facilitate the recruiting process
are not a guarantee of future or continued accommodations once hired.





If you would like to be
considered for employment opportunities with Accenture and have accommodation
needs for a disability or religious observance, please call us toll free at 1
(877) 889-9009, send us an email or speak with your recruiter.





Other Employment
Statements





Candidates who are
currently employed by a client of Accenture or an affiliated Accenture business
may not be eligible for consideration.





Job candidates will not
be obligated to disclose sealed or expunged records of conviction or arrest as
part of the hiring process.













The Company will not
discharge or in any other manner discriminate against employees or applicants
because they have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. Additionally, employees who have access
to the compensation information of other employees or applicants as a part of
their essential job functions cannot disclose the pay of other employees or
applicants to individuals who do not otherwise have access to compensation
information, unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding, hearing, or action,
including an investigation conducted by the employer, or (c) consistent with
the Company's legal duty to furnish information.


Categories

Posted: 2021-01-06 Expires: 2021-02-05

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Product Manager/Journey Owner - Micro-lending

Accenture
Dallas, TX 75219

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast