20 days old

Salesforce Business Analyst

Detroit, MI 48208

Ready to fast-track your Salesforce career?

Join the largest team of Salesforce certified professionals in the industry and champion innovation, leverage deep and cutting-edge
Salesforce expertise and pioneer solutions to help transform the worlds
leading organizations and governments. Ready to solve complex
problems? Advance your skills? Deliver next-generation Salesforce solutions?

Now is the perfect time for you to join the
Accenture Salesforce team, where youll:

Expand your experience with over 200 intelligent tools across all 12
Salesforce-recognized industries.

Lead in the development
and implementation of new Salesforce-based solutions.

Benefit from our
long-standing partnership with Salesforce to access the coolest Salesforce technologies, like Lightning,
Einstein and Bolt, so you can put them to meaningful applications at scale.

Join more than 11,800 skilled Salesforce professionals, collaborating across multiple areas to drive
enterprise-wide transformational projects on a global scale.

Build new skills and
strengthen your expertise with unparalleled training and supportwhether you're taking the more than 4,200 unique Salesforce certifications or working towards your
Certified Technical Architect (CTA) certification.

Join Accenture and be empowered with innovative tools, continuous learning
and a global community.

Job Description

The Salesforce Business
Analyst is a key member of our Delivery organization in the US. In addition to
being responsible for business analyses, the BA would work directly with the
project team and clients gathering requirements to analyze, design and/or
implement technology best practice business changes. They work with senior
members of the team ensuring the successful delivery of Salesforce.com
implementation. They should have solid functional and/or industry knowledge, as
well as Salesforce products such as Sales Cloud, Service Cloud and Marketing
Cloud. They
enhance Accentures marketplace reputation. Our clients are world leading
organizations that are/have selected Salesforce.com to advance their business
and the Consultant is an essential team member inside the organization.

We can hire for this role anywhere in the US, as long as you are located near an Accenture office, and willing
and able to travel domestically approximately 80% of the time to meet client

Typical Day Snapshot

Work with Delivery Lead/Project
Manager to
maintain and coordinate communication with the customer/client throughout each

Work with the project team
to gather the business and functional requirements, by scoping, defining, and
prioritizing requirements.

Mapping functional
requirements to Salesforce.com features and functionality.

Understand and document
requirements for configuring, testing and launching our CRM solution.

Understand CRM requirements
and Identify product requirements for future enhancements.

Critically evaluate
information gathered from multiple sources, reconcile inconsistency and break
down high-level information into details.

Work with Architects and
Developers to transform new requirements into Salesforce.com design and

Develop, maintain and
perform processes to continuously monitor data quality and integrity in
platform applications with Salesforce Administrator and functional managers to
create training materials and documentation for Salesforce.com users and help
train new end users on Salesforce.com and related applications.

Configure Users, Profiles
Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page
Layouts and List views, Assignment/Auto Response/Escalation, Workflows &
Approvals, and Process Builder.

Supports testing cycles
(UAT, regression, system) and/or Training/Training Materials.

Supports PM with project
updates, scheduling, invoicing, etc.

Basic Qualifications

+ Minimum of 2 years Business Analysis experience.

+ Minimum of 2 years as a Salesforce administrator or Salesforce App Builder.

+ Minimum of 2 years Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation

+ Bachelors degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years work experience)

Preferred Qualifications

+ Experience working with sandbox and production environments to manage the distribution of system functional or process changes.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


Posted: 2020-10-07 Expires: 2020-11-06

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Salesforce Business Analyst

Detroit, MI 48208

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