1+ months

Service Desk Administrator

Annapolis Junction, MD 20701
Accenture Federal Services delivers a range of innovative, tech-enabled services for the U.S. Federal Government to address the complex, sensitive challenges of national security and intelligence missions.



**Refer a qualified candidate and earn up to $20K. Learn more** **here >**





**Job Description:**



Accenture Federal Services is seeking a System Administrator to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. You will manage IT system infrastructure and processes related to these systems. In addition, you will provide support to IT systems including day-to-day operation, monitoring and problem resolution.



**Here's what you need:**



+ Experience providing assistance to users in accessing and using IT systems

+ In-depth experience in troubleshooting IT systems

+ Experience providing support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices and mobile devices

+ Experience performing duties such are configuring and managing UNIX and Windows operating systems, installing and loading operating system software, troubleshooting, maintaining integrity and configuring network components along with implementing operating systems enhancements to improve reliability and performance

+ Experience providing detailed analysis and feedback for escalated tickets



**Bonus points if you have:**



+ Linux administration

+ System troubleshooting experience

+ VMware administration

+ Experience providing support for the dispatch system and hardware problems

+ Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

+ Experience supporting the design of systems, mission architecture and associated hardware

+ Experience directing and possessing a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)

+ Experience analyzing and resolving complex problems associated with server hardware, applications and software integration



**Special consideration given for the following skills:**



+ Cisco UCS and NetApp Management, Networking



**Security Clearance:**



+ Active TS/SCI with Polygraph



Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience.As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below andinformation on benefits offered is here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits)



**Role Location: Range of Starting Pay for role**



California: $90,700 - $147,100






Colorado: $90,700 - $127,100






New York City: $105,000 - $147,100






Washington: $96,600 - $135,200



**Eligibility Requirements**



US Citizenship required.



**Important information**



Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture Federal Services



Accenture Federal Services is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. An active security clearance or the ability to obtain one may be required for this role. Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.






**What We Believe**



We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)



**Equal Employment Opportunity Statement**



Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.



All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



Accenture is committed to providing veteran employment opportunities to our service men and women.



For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) .



**Requesting An Accommodation**



Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.



If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.



**Other Employment Statements**



The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Categories

Posted: 2022-12-21 Expires: 2023-06-07

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Service Desk Administrator

Accenture
Annapolis Junction, MD 20701

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