11 days old

ServiceNow Engagement Manager

Los Alamitos, CA 90721

Accenture OperationsServiceNow PracticeLocation: Negotiable

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Business and Systems Integration professionals analyze, design and/or develop best practice business changes through technology solutions.

Job Description
Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
Manage all aspects of project delivery and solution delivery
Lead and manage the implementation project team
Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
Strong background working with Enterprise Software companies and/or Consulting companies
Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems


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ServiceNow Engagement Manager

Los Alamitos, CA 90721

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Los Alamitos, CA

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