1+ months

ServiceNow Implementation Specialist

Chicago, IL 60684


Accentures ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. These professionals are designers and ambassadors. Insatiable curiosity ensures they feel at home on the cutting edge. They are known as experts internally and externally. They bring emerging ideas to life by shaping Accenture and client strategy through trusted advisor relationships. Using deep technical expertise, business acumen and fluid communication skills, they translate the possible into reality.





Job Description



Within the ServiceNow group, the Implementation Specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.



Key Responsibilities





+ Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components (SSO, LDAP, etc.)







+ Interface with ServiceNow technical teams such as cloud infrastructure to successfully set up the SaaS platform.







+ Be a key member of the overall implementation project team.







+ Prepare all client facing and internal deliverables that are technology related.

+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

+ For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.











Basic Qualifications:





+ Minimum of 4 years' experience with ServiceNow Implementations and a record of at least 10 successful Phase-1 Deployments as lead



+ Minimum of 4 years' advanced experience in JavaScript or related application development



+ Minimum of 4 years' of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog



+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years work experience)





Preferred Qualifications





+ Jelly a plus i.e., UI Macros / UI Page development



+ Content Management System / Portal Development



+ Advanced Skills with ServiceNow Development APIs



+ Web Service Integration experience



+ LDAP Integration experience



+ Single Sign-on configuration and administration



+ RDBMS/SQL Experience - in establishing integrations through JDBC and the MID Server



+ Business Process Management/Automation



+ Experienced and Comfortable Presenting to large Audiences



+ Advanced Application Experience: Orchestration, Discovery + CMDB, Asset Management, PPM Suite



+ Discovery, Orchestration, ServiceMapping, Event Management a Plus



+ SecOps and GRC a Plus





Certifications





+ ITIL Foundation Certified i.e., ITIL V1, ITIL V2, ITIL V3



+ ServiceNow System Administration Certified



+ ServiceNow Implementation Specialist Certified



+ ServiceNow Developer Certified



+ ATP Trainer Certified a Plus





What We Believe



We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person atAccenture has the responsibility to create and sustain an inclusive environment.



Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and ourcommunities.Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)



Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity andexpression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity orexpression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of theAccenture Equal Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/\_acnmedia/Careers/PDF-9/Accenture-Annual-Policy-Statement-Regarding-EEO-2018-Applicant.pdf) Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hiredby Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made tofacilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us anemail (https://www.accenture.com/us-en/contact-us) or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.



Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay ofanother employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannotdisclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint orcharge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnishinformation.



Unless expressly indicated, this role is not open in the state of Colorado.


Categories

Posted: 2021-01-25 Expires: 2021-05-16

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ServiceNow Implementation Specialist

Accenture
Chicago, IL 60684

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