11 days old

ServiceNow Implementation Specialist

Dallas, TX 75219


Accenture is a leading global professional services
company, providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched experience
and specialized skills across more than 40 industries and all business
functions-underpinned by the worlds largest delivery network-Accenture works
at the intersection of business and technology to help clients improve their
performance and create sustainable value for their stakeholders. With more than
459,000 people serving clients in more than 120 countries, Accenture drives
innovation to improve the way the world works and lives.





Accentures ServiceNow
practice can help any organization determine how to best respond to
changing business needs and coordinate services across the enterprise for
greater speed, agility and efficiency, all delivered at scale.





Job Description


Within
the ServiceNow group, the
Implementation Specialist is needed to be responsible for the successful
delivery of ServiceNow solutions
and services in a client consulting environment.





Key Responsibilities





+ Lead all
technical aspects of project delivery and solution delivery including
application UI configuration, workflow configuration, development of
required client specific reporting, development of requirement integration
components (SSO, LDAP, etc.)




+ Interface with
ServiceNow technical teams such as cloud infrastructure to successfully
set up the SaaS platform.




+ Be a key
member of the overall implementation project team.




+ Prepare all
client facing and internal deliverables that are technology related.




+ Drive the
continuous improvements of our implementation methodology and service
offerings based on client experiences.





These
professionals are designers and ambassadors. Insatiable curiosity ensures they
feel at home on the cutting edge. They are known as experts internally and
externally. They bring emerging ideas to life by shaping Accenture and client
strategy through trusted advisor relationships. Using deep technical expertise,
business acumen and fluid communication skills, they translate the possible
into reality.







Basic Qualifications:



+ Minimum of 3 years' experience
with ServiceNow Implementations and a record of at least 10 successful
Phase-1 Deployments as lead


+ Minimum of 3 years' advanced
experience in JavaScript or related application development


+ Minimum of 3 years' of
experience with Application Experience: Incident, Problem, Change
Management, Knowledge, Service Catalog


+ Bachelor's degree
or equivalent (minimum 12 years) work experience. (If Associates Degree,
must have minimum 6 years work experience)


+ It is currently our objective
to assign our people to work near where they live. However, given
the nature of our business and our need to serve clients, our employees
must be able to travel when needed. This role requires 100% flexibility to
travel and work onsite with clients (typically Monday through Thursday).









Preferred Qualifications



+ Jelly a plus i.e., UI Macros /
UI Page development


+ Content Management System /
Portal Development


+ Advanced Skills with ServiceNow
Development APIs


+ Web Service Integration
experience


+ LDAP Integration experience


+ Single Sign-on configuration
and administration


+ RDBMS/SQL Experience - in
establishing integrations through JDBC and the MID Server


+ Business Process
Management/Automation


+ Experienced and Comfortable
Presenting to large Audiences


+ Advanced Application
Experience: Orchestration, Discovery + CMDB, Asset Management, PPM Suite


+ Discovery, Orchestration,
ServiceMapping, Event Management a Plus


+ SecOps and GRC a Plus






Certifications



+ ITIL Foundation Certified i.e.,
ITIL V1, ITIL V2, ITIL V3


+ ServiceNow System
Administration Certified


+ ServiceNow Implementation
Specialist Certified


+ ServiceNow Developer Certified


+ ATP Trainer Certified a Plus



We offer a
variety of formal and informal training programs at every level to help you
acquire and build specialized skills faster. Learning takes place both on the
job and through formal training conducted online, in the classroom, or in
collaboration with teammates. The sheer variety of work we do, and the
experience it offers, provide an unbeatable platform from which to build a
career.





Applicants for employment in the US must have work
authorization that does not now or in the future require sponsorship of a visa
for employment authorization in the United States and with Accenture.





Equal Employment Opportunity Statement





Accenture is an Equal Opportunity Employer. We
believe that no one should be discriminated against because of their
differences, such as age, disability, ethnicity, gender, gender identity and
expression, religion or sexual orientation. Our rich diversity makes us more
innovative, more competitive and more creative, which helps us better serve our
clients and our communities.





All employment decisions shall be made without regard
to age, race, creed, color, religion, sex, national origin, ancestry,
disability status, veteran status, sexual orientation, gender identity or
expression, genetic information, marital status, citizenship status or any
other basis as protected by federal, state, or local law.





Accenture is committed to providing veteran
employment opportunities to our service men and women.





For details, view a copy of the Accenture Equal Opportunity and Affirmative Action
Policy Statement





Requesting An Accommodation





Accenture is committed to providing equal employment
opportunities for persons with disabilities or religious observances, including
reasonable accommodation when needed. If you are hired by Accenture and require
accommodation to perform the essential functions of your role, you will be
asked to participate in our reasonable accommodation process. Accommodations
made to facilitate the recruiting process are not a guarantee of future or
continued accommodations once hired.





If you would like to be considered for employment
opportunities with Accenture and have accommodation needs for a disability or
religious observance, please call us toll free at 1 (877) 889-9009, send us an
email or speak with your recruiter.





Other Employment Statements





Candidates who are currently employed by a client of
Accenture or an affiliated Accenture business may not be eligible for
consideration.





Job candidates will not be obligated to disclose
sealed or expunged records of conviction or arrest as part of the hiring
process.





The Company will not discharge or in any other manner
discriminate against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another employee or
applicant. Additionally, employees who have access to the compensation
information of other employees or applicants as a part of their essential job
functions cannot disclose the pay of other employees or applicants to
individuals who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or charge, (b)
in furtherance of an investigation, proceeding, hearing, or action, including
an investigation conducted by the employer, or (c) consistent with the
Company's legal duty to furnish information.




Categories

Posted: 2020-10-16 Expires: 2020-11-15

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ServiceNow Implementation Specialist

Accenture
Dallas, TX 75219

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