14 days old

ServiceNow Jr. Developer

San Antonio, TX 78284




Organization: Accenture Federal Services


Location: San Antonio, TX





Accenture Federal Services, a wholly owned
subsidiary of Accenture LLP, is a U.S. company with offices in Arlington,
Virginia. Accenture's federal business has served every cabinet-level
department and 30 of the largest federal organizations.





Accenture Federal
Services transforms bold ideas into breakthrough outcomes for clients at
defense, intelligence, public safety, civilian and military health
organizations.





We believe that great outcomes are everything.
Its what drives us to turn bold ideas into breakthrough solutions. By
combining digital technologies with what works across the worlds leading
businesses, we use agile approaches to help clients solve their toughest
problems fastthe first time. So you can deliver what matters most.





Count on us to help you embrace new ways of
working, building for change and put customers at the core.





A wholly owned
subsidiary of Accenture, we bring over 30 years of experience serving the
federal government, including every cabinet-level department.





Our 7,200 dedicated
colleagues and change makers work with our clients at the heart of the nations
priorities in defense, intel, public safety, health and civilian to help you
make a difference for the people you employ, serve and protect.





The San Antonio
Delivery Center is part of the Accenture's US Delivery Center
organization, which is comprised of six delivery centers that create client
value through innovative technology solutions primarily focused in Application
Outsourcing, ERP solutions, Information Management Services, and Net Centric
solutions.





Our San Antonio Delivery
Center employees can expect to:



+ work with cutting edge technology


+ deliver high-quality solutions across multiple
industries


+ work on a variety of projects ranging in both size and
scope


+ receive continuous training and career development



The ServiceNow Developer is
responsible for delivering technology innovation and providing the backbone of
our systems integration business.


Accenture ServiceNow practitioners
support the delivery of ServiceNow-based solutions for our clients.





Key Responsibilities may
include:


Candidates will
demonstrate skills in areas for the administration, development, documentation
and technical support of the Service-Now platform.





This position will vary
in the scope of project responsibilities; however generally this position will
focus on designing and delivering technical solutions that are developed on the
ServiceNow platform.



Duties may include:



+ Providing software
configuration and customization including, but not limited to: screen
tailoring, workflow administration, report setup, data imports,
integration, custom scripting and third party software integrations


+ Obtain and analyze business
requirements and develop technical/function requirements


+ Develop, design and
rollout new applications modules, workflows and catalog
requests.



Candidates
should demonstrate experience in the following areas:



+ Enablement of Human Performance elements
of solutions that deliver client value


+ Design and delivery of technical
solutions based on the ServiceNow platform


+ Some experience in project management and
detailed planning


+ Leadership skills in both technical
initiatives


+ Generating detailed documentation












Organization: Accenture Federal Services


Location: San Antonio, TX





Accenture Federal Services, a wholly owned
subsidiary of Accenture LLP, is a U.S. company with offices in Arlington,
Virginia. Accenture's federal business has served every cabinet-level
department and 30 of the largest federal organizations.





Accenture Federal
Services transforms bold ideas into breakthrough outcomes for clients at
defense, intelligence, public safety, civilian and military health
organizations.





We believe that great outcomes are everything.
Its what drives us to turn bold ideas into breakthrough solutions. By
combining digital technologies with what works across the worlds leading
businesses, we use agile approaches to help clients solve their toughest
problems fastthe first time. So you can deliver what matters most.





Count on us to help you embrace new ways of
working, building for change and put customers at the core.





A wholly owned
subsidiary of Accenture, we bring over 30 years of experience serving the
federal government, including every cabinet-level department.





Our 7,200 dedicated
colleagues and change makers work with our clients at the heart of the nations
priorities in defense, intel, public safety, health and civilian to help you
make a difference for the people you employ, serve and protect.





The San Antonio
Delivery Center is part of the Accenture's US Delivery Center
organization, which is comprised of six delivery centers that create client
value through innovative technology solutions primarily focused in Application
Outsourcing, ERP solutions, Information Management Services, and Net Centric
solutions.





Our San Antonio Delivery
Center employees can expect to:



+ work with cutting edge technology


+ deliver high-quality solutions across multiple
industries


+ work on a variety of projects ranging in both size and
scope


+ receive continuous training and career development



The ServiceNow Developer is
responsible for delivering technology innovation and providing the backbone of
our systems integration business.


Accenture ServiceNow practitioners
support the delivery of ServiceNow-based solutions for our clients.





Key Responsibilities may
include:


Candidates will
demonstrate skills in areas for the administration, development, documentation
and technical support of the Service-Now platform.





This position will vary
in the scope of project responsibilities; however generally this position will
focus on designing and delivering technical solutions that are developed on the
ServiceNow platform.



Duties may include:



+ Providing software
configuration and customization including, but not limited to: screen
tailoring, workflow administration, report setup, data imports,
integration, custom scripting and third party software integrations


+ Obtain and analyze business
requirements and develop technical/function requirements


+ Develop, design and
rollout new applications modules, workflows and catalog
requests.



Candidates
should demonstrate experience in the following areas:



+ Enablement of Human Performance elements
of solutions that deliver client value


+ Design and delivery of technical
solutions based on the ServiceNow platform


+ Some experience in project management and
detailed planning


+ Leadership skills in both technical
initiatives


+ Generating detailed documentation













Basic Qualifications:



+ 6+ months of professional experience supporting the configuration and development of ServiceNow


+ 6+ months year of professional experience developing with HTML or AngularJS


+ US Citizenship required (Dual Citizenship not eligible)







Preferred Skills:



+ Experience should include
scripting, tool configuration, design work, technical configuration, and
deployment. Specifically, candidates shall possess the skill to
develop on the ServiceNow platform including the creation and/or
customization of the core applications such as Incident, Problem, change,
Service Request


+ Strong oral and written
communications skills


+ Supervisory experience working
with a diverse internal and client teams.


+ Client presentation
development; executive presence


+ Ability to produce
documentation utilizing the MS Office Suite


+ Working knowledge of Linux
operating system any of the following database types MySQL or Oracle


+ Understanding of Change
Management, Configuration Management, and Release Management as it relates
to ITIL


+ Experience managing
relationships, operating procedures and service level agreements with
clients and coworkers


+ Supporting Service Management
tool suites including HP, BMC Remedy, CA, and ServiceNow


+ Customer Relationship
Management experience


+ ITIL Foundations Certification


+ Web site design and human
computer interaction


+ Development and delivery of
ServiceNow training


+ Experience with AngularJS, and
designing or implementing Service Portal.


+ Web Services Integration (SOAP,
REST, and JSON)


+ System/Process Automation
(Orchestration) experience


+ Experience implementing systems
using the Agile/Scrum methodology


+ Experienced in the System
Development Life Cycle (SDLC) processes including client requirement
analysis and system design


+ Experience designing and implementing
IT and Non-IT related process workflows, procedures and technical
standards


+ Administration of a ServiceNow
instance including the delegation of groups, modification of CMS,
workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog
items and updates of all other existing solutions requiring revisions



An active security
clearance or the ability to obtain one may be required for this role.





Candidates who are
currently employed by a client of Accenture or an affiliated Accenture business
may not be eligible for consideration.





Applicants for
employment in the U.S. must possess work authorization which does not require
now or in the future sponsorship by the employer for a visa.





Accenture is a federal
contractor, an EEO and Affirmative Action Employer of
Females/Minorities/Veterans/Individuals with Disabilities.





Equal Employment
Opportunity





All employment decisions
shall be made without regard to age, race, creed, color, religion, sex,
national origin, ancestry, disability status, veteran status, sexual
orientation, gender identity or expression, genetic information, marital
status, citizenship status or any other basis as protected by federal, state,
or local law.





Job candidates will not
be obligated to disclose sealed or expunged records of conviction or arrest as
part of the hiring process.













Posted: 2020-02-14 Expires: 2020-03-15

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ServiceNow Jr. Developer

Accenture
San Antonio, TX 78284

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