10 days old

TPR Transaction Processing New Associate

Austin, TX 78703


Accenture is a leading
global professional services company, providing a broad range of services and
solutions in strategy, consulting, digital, technology and operations.
Combining unmatched experience and specialized skills across more than 40
industries and all business functions underpinned by the worlds largest
delivery network Accenture works at the intersection of business and
technology to help clients improve their performance and create sustainable
value for their stakeholders. With approximately 469,000 people serving clients
in more than 120 countries, Accenture drives innovation to improve the way the
world works and lives. Visit us at www.accenture.com.



People in our Client
Delivery & Operations career track drive delivery and capability excellence
through the design, development and/or delivery of a solution, service,
capability or offering. They grow into delivery-focused roles, and can progress
within their current role, laterally or upward.





Job Description





The Third-Party
Resource (TPR) Transaction Processing New Associate will communicate with third
parties, clients, providers, and update and maintain various systems/tools per
standard process documentation.





Responsibilities
include:



+ Execute transactions
without minimal direction, enter data and retrieve information from group
specific system


+ Answer calls from Providers,
Medicaid clients and Third Parties


+ Verify and update other
insurance coverage


+ Communicate with
Medicaid clients regarding insurance coverage and program benefits


+ Respond to various
requests for information, as needed. Escalate to supervisor as appropriate


+ Follow established
policies, procedures and methods


+ Meet established goals
and objectives


+ All other duties as
assigned











Basic Qualifications



+ Minimum of 6 months of call center experience


+ Minimum of 6 months of customer service experience



Preferred Qualifications



+ Microsoft Office experience


+ Insurance and/or Third-Party Liability experience



Professional Skills



+ Ability to multi-task


+ Strong interpersonal skills, research and problem-solving
skills


+ Self-starter


+ Ability to adapt to changes easily and quickly







Applicants for
employment in the US must have work authorization that does not now or in the
future require sponsorship of a visa for employment authorization in the United
States and with Accenture.


Equal Employment Opportunity Statement


Accenture is an Equal Opportunity Employer. We believe that no one should be
discriminated against because of their differences, such as age, disability,
ethnicity, gender, gender identity and expression, religion or sexual
orientation. Our rich diversity makes us more innovative, more competitive and
more creative, which helps us better serve our clients and our communities.


All employment decisions shall be made without regard to age, race, creed,
color, religion, sex, national origin, ancestry, disability status, veteran
status, sexual orientation, gender identity or expression, genetic information,
marital status, citizenship status or any other basis as protected by federal,
state, or local law.


Accenture is committed to providing veteran employment opportunities to our
service men and women.


For details, view a copy of the Accenture Equal
Opportunity and Affirmative Action Policy Statement


Requesting An Accommodation


Accenture is committed to providing equal employment opportunities for persons
with disabilities or religious observances, including reasonable accommodation
when needed. If you are hired by Accenture and require accommodation to perform
the essential functions of your role, you will be asked to participate in our
reasonable accommodation process. Accommodations made to facilitate the
recruiting process are not a guarantee of future or continued accommodations
once hired.


If you would like to be considered for employment opportunities with Accenture
and have accommodation needs for a disability or religious observance, please
call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.


Other Employment Statements


Candidates who are currently employed by a client of Accenture or an affiliated
Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of
conviction or arrest as part of the hiring process.


The Company will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about, discussed, or disclosed
their own pay or the pay of another employee or applicant. Additionally,
employees who have access to the compensation information of other employees or
applicants as a part of their essential job functions cannot disclose the pay
of other employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in response to
a formal complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the Company's legal duty to furnish
information.


Categories

Posted: 2021-01-11 Expires: 2021-02-10

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TPR Transaction Processing New Associate

Accenture
Austin, TX 78703

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