13 days old

Workplace Maintenance & Housekeeping Lead

New York, NY 10176

Organization: Corporate Functions/Workplace

Location: New York, NY

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accentures workplace as a robust business function leveraging Accentures business and technology strategies.

Job Description:

The Maintenance & Housekeeping Lead is responsible for coordinating all aspects of workplace maintenance & housekeeping in Accentures customer service driven corporate office. The Maintenance & Housekeeping Lead will provide leadership and direction in matters related to facility operations and scope/quality of services.

Key Responsibilities Include:

+ Overseeing the cleaning and maintenance duties of workplace employees

+ Works as a business partner with the Office Services Lead, overseeing maintenance projects and ensuring all tasks are completed in a timely manner

+ Strong focus on hospitality and customer service

+ Comfortable assisting with any workplace position and showcasing a willingness to help wherever needed

+ Plan and manage operations and delivery of services

+ Provide leadership, direction, development and employee supervision within the areas of responsibility

+ Manage relationships with internal leadership and stakeholders

+ Develop and manage contract relationships with external service providers

+ Lead workgroup of 2+ to achieve the appropriate level of external, and internal customer satisfaction

+ Execute/oversee the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment

+ Execute/oversee the activities required to ensure interiors are of a sufficient standard as defined by Accenture policies and standards

+ Execute/oversee the purchasing, maintenance and disposal of company Workplace assets, in line with Accenture and local policy

+ Execute/oversee the delivery of cleaning services within the facility, managing the relationship with the vendor and ensuring standards for cleanliness are adhered to

+ Support the day to day management of a Workplace commodity

+ Conduct quality assurance checks to ensure service standards are being met

+ Receiving and prioritizing workorders while ensuring quality control

+ Maintaining the cleanliness of all areas of the workplace including but not limited to, open workspaces, enclosed offices and meeting spaces, pantries, restrooms, reception areas, and receiving areas

+ Conducting physical maintenance, and housekeeping inspections

+ Directing general construction, installation, and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency, safety, and cleanliness

+ Assists in the execution of capital projects and property rehabilitations

+ Consistently orders and maintains inventory of all necessary cleaning and maintenance products

Role Requirements:

+ Overtime may be required periodically

+ Flexibility with work schedule may be required periodically

+ Full availability to work 7am-4:00pm, Monday-Friday, and occasionally outside of these hours

Basic Qualifications:

+ GED or High school Diploma

+ Minimum of 3 yrs facilities maintenance in a hospitality or professional setting

+ Minimum of 3 yrs of building maintenance experience

Preferred Qualifications:

+ College degree preferred

+ Exceptional customer service abilities. Luxury/5-star customer experience preferred

+ Ability of to use computers, Microsoft Office, and other software systems

+ Ability to lift/push/pull up to 50 lbs.

+ Standing for 8 hours with or without reasonable accommodation

+ Knowledge of building mechanical systems such as, but not limited to, painting, plumbing, electrical, air conditioning, HVAC, carpentry, appliance repair, fire detection

+ Intermediate knowledge of MS Office (word/excel/PowerPoint)

+ Comfortable with technology and Audio-Visual set ups (advanced skills a plus)

Professional Skills:

+ Proactive mindset to anticipate and support changes in our business

+ Conformity to the highest standards of personal integrity and ethical behavior

+ Critical thinking skills

+ Demonstrated problem solving skills

+ Ability to take ownership and make decisions independent of customer involvement (proactive)

+ Proven ability to work independently and as a team member

+ Excellent communication skills (written and oral)

+ Excellent organizational, multitasking and time management skills

+ Highly responsive, flexible and adaptable

+ Proactive thinker/action taker

+ High level of professionalism

+ Ability to work with highly confidential material and maintain confidentiality

+ Seeks out challenges and opportunities to grow

+ Business partner attitude and approach

+ Demonstrated leadership in professional setting; either military or civilian

+ Demonstrated teamwork and collaboration in a professional setting; either military or civilian

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

men and women.


Posted: 2019-08-12 Expires: 2019-09-11

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Workplace Maintenance & Housekeeping Lead

New York, NY 10176

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